Financial Services Guide for Market Insight Pty Limited ABN 34 101 797 979
Introduction
As a requirement of the Financial Services Reform
Act (FSRA), we are obliged to provide you with a Financial Services
Guide (FSG).
Market Insight Pty Ltd provides
"general financial product advice
only, but can arrange for a person to deal in a financial product,
issue, apply for, acquire, vary or dispose of a financial products
on behalf of
another".
The purpose of providing this FSG is to ensure you
are given sufficient information to make informed decisions
regarding whether to obtain financial services from Market Insight.
It includes details of how we are remunerated and what your options
are should you ever have a complaint about our
services.
The maters covered by the FSG
include:
-
Who we
are?
-
How we can be contacted?
-
What services we are authorised to provide to
you?
-
How we are remunerated?
-
Details in relation to any potential conflicts of
interest.
-
Details in relation to our internal dispute
resolution procedures along with how you can access
them.
Who is Market Insight ?
We are a financial services firm servicing retail and professional clients across Australia. We specialise in the creation of a fortnightly, independent share market newsletter for educational purposes and periodically conduct workshops based around these methods
How can we be contacted?
Market Insight Pty Ltd
PO Box 216
Beachmere Qld 4510
Contact details:
Tel No: 0409 051 047
Email: support@marketinsight.com.au
What services are do we provide to
you?
Market Insight can offer you the following
services:
General Financial Product advice in relation
to:
Securities
Derivatives (CFDs, options, warrants &
futures)
Qualifications:
The Market Insight Pty Ltd staff that are involved with education and training are PS146 compliant in Securities and Derivatives which is maintained through Kaplan training and ongoing industry training throughout each year and also hold Certificate IV in workplace training.
How do we get
remunerated?
Market Insight
operates a subscription based and educational based
business.
When subscribing to our Analyst Insight newsletter
you will be required to pay a subscription fee according to the
period of time you join for.
When attending a Workshop or Seminar you will be
required to pay the attendance fee upfront.
Market Insight (and its authorising licensee) is
acting on your behalf in providing its services.
Market Insight Pty Ltd to provides its clients and
members "general financial product
advice only and arrange for a person to deal in a financial
product, issue, apply for, acquire, vary or dispose of a financial
products on behalf of
another".
As such, Market
Insight may receive commissions for providing these
services.
Will we provide you with specific advice in
relation to your needs?
Market Insight provides general advice only, and
has no knowledge of your personal requirements or financial needs.
We can however refer you to a specialist for personal
advice.
What information do you maintain in my
file?
We keep you name, address, phone numbers, email
details and sometimes we may ask what markets you like to trade
(for marketing purposes).
You can change or remove your details from our
database upon request.
Problem Resolution or
Complaints
Problem resolution is a priority for us. If you
have any problems with the financial services that we provide,
please contact us and we will endeavor to resolve it for you
quickly and fairly. You should take the following steps to enable
us to do so:
-
Contact
our office and tell us about your complaint.
-
If your complaint is not satisfactorily resolved
within 7 days, please put your complaint in writing and forward it
to:
Market Insight Pty Ltd
PO Box 216
Beachmere Qld 4510
-
If you remain dissatisfied (or have not received a
written response within 14 days of the date of your written
complaint) you can contact the Australian Securities &
Investments Commission (ASIC) by telephone on their free call info
line 1300 780 885 to find out which industry complaints scheme may
be available to help you to settle your
complaint.
Compliance
Employees and associates of Market Insight Pty Ltd
may hold positions in the markets mentioned in the Analyst Insight
newsletter.
Service
Provider
The website and services are owned and operated by
Market Insight Pty Ltd
(ABN 34 101 797 979) trading as Market
Insight.
The website is hosted form a server located in
Brisbane, Queensland, Australia.
You may view the website and its contents, make
copies of content material for your own information, research or
any studies, however you may not modify the copy from its original
appearance on the website and you must include any copyright or
trademark notices on the copy that you make.
You must not attempt to link to this website from
another site without the written permission of Market Insight Pty
Ltd.
Reproduction of all material within the Market
Insight member's area is strictly
prohibited.
By ticking the "I
accept" button when subscribing you agree and accept
the above terms and conditions and agree to abide by them as
amended periodically.
The members area services are available to paid
subscribers for as long as they are paid up.
Services
See our Financial Services Guide for a full description of our services.
In summary Market Insight will provide you a fortnightly newsletter - Analyst Insight, and periodically offer workshops and seminars based around these methods.
Christmas New Year holiday closure period for Market Insight Pty Ltd and the Analyst Insight newsletter:
The Analyst Insight newsletter will not be produced or written from the Christmas day weekend (closest weekend to Christmas day) through to the first weekend of January of the following year, but will resume again as of the weekend that follows.
In summary Market Insight will provide you a
fortnightly newsletter - Analyst Insight, and
periodically offer workshops and seminars based around these
methods.
Continuous Billing
Once you have subscribed, you do not have to worry
about renewing and resubmitting your credit card details every time
it's up for renewal.
We have developed a continuous billing system with
Paypal, so that your card will be charged by Paypal at the end of
the prepaid period for your next subscription.
You reserve the right to cancel your subscription
at any time by advising Paypal to cancel your
subsrciption.
Cancellations
All subscriptions are in effect until Paypal is
notified of cancellation in writing. Cancellation does not warrant
reimbursement for services rendered or
provided, cancellation of newsletter service will be
effective at the
end of the subscription period in which we
receive notification.
Advanced Payments
All fees are to be paid in advance and are
non refundable
once the subscription period has begun. We provide a "quality
assurance" money back
guarantee which is valid for 14 days after
subscribing.
This means that to receive a refund, you must
establish that a misrepresentation
was made, or establish that there was a serious fault
with the website or our delivery service of the product (PDF file)
to you.
You must begin the process by notifying us in
writing ASAP.
How We Provide Our
Services
Our services are provided by, but not limited to,
the following services: Email, Website, SMS, Computer DeskTop
delivery software and mail-outs. As new communications develop we
will asses them for our purposes.
Market Insight disclaims responsibility for any
communications disruptions that hinder timely receipt of
signals.
Viruses
Market Insight does not warrant that any
information obtained from or through this website or any of our
delivery services is free of computer viruses. It is your
responsibility to scan any such information.
Computer/Software
Incompatibilities
Market Insight will endeavor to provide its
products on the most popular platforms available. At present this
is Adobe Acrobat PDF files. Market Insight will not be held
responsible for non operational of our service on non standard
computers or software. If you have a problem please contact us for
an alternative.
Other
Websites
This website and newsletter may contain links to websites
maintained by other companies and organizations. Market Insight
does not make any checks about the accuracy ownership of
information contained on them and will not accept responsibility
for the accuracy, ownership, compliance and suitability of those
websites and their information and links.
Release and
Indemnity
You hereby waive release, forgive, discharge and relinquish any or
all claims you now have against the directors, employees agents and
representatives which are connected with, arise out of, relate to
operation of this website or its content.
Applicable Law
These terms and conditions shall be governed by
and construed in accordance with the laws of the State of
Queensland and agree to submit to the exclusive jurisdiction of the
courts of State of Queensland, Australia
Limitation of Liability
Market Insight will in no way be held liable for
any direct, indirect, incidental, special or consequential damages
arising from this website or our services.
Where any Act of Parliament, implies in these terms and conditions
any terms condition or warranty, and that act avoids contract
excluding or modifying the application of or exercise of, or
liability under such term, condition or warranty, such warranty
will be deemed to be included in these Terms and Conditions.
However the liability of Market Insight for any breach shall be
limited, at the option of Market Insight to the supply of the
services again or the cost of refunding any fees paid for after the
time of the introduction of such Act.
Disclaimer
You agree that your use of this website and our services is at your
own risk and that any trading decision you make is yours and your
alone. You also agree to decide either with or without the help of
a Licensed Investment Advisor qualified to give you specific or
personal advice whether your personal circumstances are suited to
the services we provide. You acknowledge that Trading is risky and
that you are responsible for your own
outcomes.
The information contained in this website and our
services are provided in good faith and on an
"As is" and "as
available" basis. The information is believed to
be accurate and current as at the date the information was placed
on the website or sent to you.
Neither Market Insight nor any of its directors,
officers or employees make any representation or warranties to the
reliability, applicability or relevance to you of the information
contained in this website and none of them accept responsibility in
anyway (including negligence) for errors in, or omissions from, the
information contained on this website,
To the fullest extent permitted by applicable by law, Market
Insight expressly disclaims all representations and warranties,
whether including but not limited to, implied warranties of
merchantability and fitness for a particular purpose. We do not
warrant that the website or any products or services advertised on
the website will meet your requirements, or that our services will
be provided uninterrupted, timely, secure or error
free.
These
Terms and Conditions may be Varied
These Terms and Conditions may be amended from time to time, the
Terms and Conditions will become effective
immediately.
Methods of
Enforcement
Market Insight may use any legal remedy to maintain the services
and ensure compliance with these terms and Conditions and
termination of service or issuing of legal
proceedings.
If we believe you are in breach of the terms and
conditions or the law, Market Insight may warn you by Email, post
or fax and without notice suspend your access to its website and
services.
We may also notify and provide relevant information to any
appropriate government agency or authority.
Termination
Your rights under these conditions may be
terminated at any time by Market Insight by email post or fax. All
terms and Conditions, disclaimers and limitations of liability will
still apply after termination.
The material andIntellectual property
on this website is protected by Australian copyright legislation
Australian.
Legal
action will be taken against any person or company that breaches
copy right by distributing
informationor files
contained within the Market Insight website with out prior
consent.